For any order placed before 2 p.m., shipping is the same day, after this time your order will be shipped the next day.

All our products are in stock, except for the models displayed in the pre-order tab and some in the advisor exclusivity tab. For the products displayed in this category (advisor exclusive), please contact the closest advisor, she will be able to help you choose the appropriate model.

Delivery in France :

The price is calculated according to the total weight of the order.

Shipping costs are free from 99 euros of purchase.

Free shipping applies for two carriers, GLS and Mondial Relay.

Delivery abroad:

We generally ship to Spain, Italy, Belgium, Switzerland, the French overseas departments and territories, Germany, United Kingdom.

If your country is not on the choice of delivery, please contact the team at contact@deuxpasenavant.com The postal rate is calculated according to the total weight of your order as well as the terms of Colissimo or Mondial Relay.

For some countries you do not pay VAT when ordering, you will pay it when you receive your package, there may also be customs fees.

Return:

You have 14 days after receiving your package to be able to make an exchange or request a refund.

To be able to benefit from this possibility, the returned products must have kept their original packaging, unworn, unwashed or dirty.

If this is the case we will proceed with a refusal and we will return the goods to you.


You will need to download the voucher and add it to your returns.

If you want an exchange, you pay the costs to return the product to be exchanged and we offer you the shipping costs of the product in exchange.

Questions ? Contact us on contact@deuxpasenavant.com